Privacy Policy
1. Introduction
At The Distillers (“we”, “our”, or “us”), accessible via thedistillersmusic.com, we are fully committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you interact with our website, products, and services. We are dedicated to transparency, accountability, and safeguarding your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope and Data Controller
This Privacy Policy applies to all personal data collected through our website (thedistillersmusic.com), communications, and any services we offer. The Distillers is the data controller responsible for your personal data under relevant privacy laws. Should you have any concerns or questions regarding your data protection rights, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data, either directly or automatically through your use of our website:
a) Usage Data
Includes your browser type and version, IP address, geolocation data, operating system, referring URLs, length of visit, viewed pages, and interactions with site elements. This data is collected automatically when you access thedistillersmusic.com.
b) Account Data
If you create an account, we collect your full name, email address, mailing address, and phone number.
c) Profile Data
Includes your preferences, order history, music downloads or streams, and behavioral patterns when interacting with our site and services.
d) Communication Data
Covers all information you send to us via support requests, contact forms, feedback, messages, or other correspondence.
e) Technical Data
Includes device details such as mobile/desktop identifiers, screen resolution, system configuration, time zone settings, and internet service provider.
f) Transaction Data
Involves payment data (limited only to non-sensitive transactional metadata, as payment is processed through third-party providers), purchase history, and delivery preferences.
g) Preference Data
Captures marketing communication preferences, explicit opt-ins, language preferences, and musical interests.
4. Legal Bases for Processing
We process your personal data based upon one or more of the following legal grounds:
– Consent: When you have given us explicit permission to process data for specific purposes (e.g., marketing).
– Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., to complete an order).
– Legal Obligation: When processing is required for compliance with a legal obligation.
– Legitimate Interests: To pursue our legitimate interests in promoting and improving our services, while respecting your privacy rights.
5. Your Rights
Under data protection law, you have the following rights which, where applicable, you may exercise free of charge:
– Right of Access: To request access to the personal data we hold about you.
– Right of Rectification: To correct inaccurate or incomplete data.
– Right to Erasure: To request erasure of your personal data where it is no longer necessary or where you withdraw consent.
– Right to Restrict Processing: To request a restriction on processing while a complaint is investigated.
– Right to Data Portability: To receive your data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: To object to the processing of data based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement comprehensive security measures to ensure the safety of your personal information. These include:
– Data encryption in transit and at rest;
– Access control policies limiting access to authorized personnel only;
– Regular security audits and vulnerability scanning;
– Secure data backups and disaster recovery protocols;
– Mandatory privacy training for staff.
Though we do our utmost to secure your data, no transmission method over the internet can be guaranteed to be 100% secure.
7. International Transfers
As a global platform, we may transfer your information to parties located outside your jurisdiction, including countries that may not provide the same level of data protection as your home region. When such transfers occur, we rely on approved mechanisms such as the Standard Contractual Clauses authorized by the European Commission and implement additional safeguards as needed to ensure your data is treated securely.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods vary depending on the type of data:
– Usage and Technical Data: Up to 12 months for analytics purposes.
– Account and Profile Data: Retained for the duration of your account and an additional 6 months post-deactivation.
– Transaction Data: Retained for 7 years as required under financial and tax regulations.
– Communication Data: Retained for 2 years to manage ongoing support and resolve disputes.
– Preference and Consent Data: Stored until you withdraw consent or unsubscribe from marketing communications.
9. Cookie Policy
thedistillersmusic.com uses cookies and similar technologies to enhance user experience, analyze traffic, and offer tailored content. The types of cookies we use include:
– Essential Cookies: Necessary for website functionality and security.
– Functional Cookies: Enable enhanced features such as remembering preferences.
– Analytics Cookies: Help us understand site usage and improve user experience.
– Performance Cookies: Measure the effectiveness of our marketing and determine popularity of content.
10. Cookie Management & Compliance
On your first visit to thedistillersmusic.com, you are given the option to accept or customize your cookie preferences in compliance with GDPR and CCPA. You may change your preferences or withdraw consent at any time by accessing our Cookie Settings or managing cookie permissions via your browser. We honor Do Not Track (DNT) signals and permit opt-out mechanisms where required under law.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take appropriate steps to delete such data and terminate the account or services. Parents or guardians who believe their child has shared information with us may contact us at [email protected].
12. Updates to This Policy
We may update this Privacy Policy as required to reflect changes in practices, services, or legal obligations. Changes will be communicated through notices on thedistillersmusic.com and, where appropriate, via direct communication through email or your account dashboard.
13. Contact Us
For questions regarding this Privacy Policy or to exercise your data subject rights, you may contact us at:
The Distillers
Email: [email protected]
We are committed to complying with applicable data protection laws and ensuring that your privacy is respected and upheld at all times. Please reach out to us regarding any concerns or requests pertaining to your personal data.